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PUBLIC UTILITY COMMISSION | VERMONT PUBLIC UTILITY COMMISSION

112 State Street, 4th Floor, M & T Bank Building, Montpelier, VT 05620-2701

Consumers with utility complaints; Consumers who wish to dispute the outcome of a complaint that was filed through the Department of Public Service
Monday-Friday: 7:45am-4:30pm Closed all Major Holidays
8028282811

Voice - Information & Services | VT Department of Public Service

8028282358

Voice - Information & Services

https://puc.vermont.gov/epuc-information

Vermont state

Description

Serves as the decision-making authority in utility regulatory cases. Consumers may file utility complaints directly with the Public Utility Commission (PUC). More often, the PUC becomes involved in resolving consumer disputes after a formal complaint is filed and a contested case proceeding. The commission also has the ability to order a moratorium on utility shut-offs in case of disasters.

Last Assured

04/24/2025

Providing organization

VERMONT PUBLIC UTILITY COMMISSION

The Public Utility Commission is a three-member, quasi-judicial Vermont government commission that supervises the rates, quality of service, and overall financial management of the state's utilities: electric, natural gas, telecommunications, and private water companies. It also reviews environmental and economic impacts of proposed energy purchases or facility building, and other utility matters, and oversees the statewide Energy Efficiency Utility programs.