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CONSUMER PROTECTION | FEDERAL TRADE COMMISSION

Accepts consumer complaints regarding fraud and online privacy, and seeks refunds for groups of people affected by deceptive claims and services, such as cryptocurrency scams. Provides information about recent cases that resulted in consumer refunds, and suggestions about how consumers can proceed. The FTC cannot resolve individual consumer complaints, but when enough complaints are received about a particular organization or company, the FTC may open an investigation.

What's Here

Consumer Protection Agencies
Consumer Education
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HOUSING COUNSELING AND EDUCATION | CREDIT.ORG

Provides home pre-purchasing counseling and foreclosure prevention counseling, reverse mortgage counseling, as well as general homebuyer education.

What's Here

Mortgage Delinquency and Default Counseling
Housing Counseling
Consumer Education
Reverse Mortgage Programs
Homebuyers
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CONSUMER ASSISTANCE PROGRAM | OFFICE OF THE VERMONT ATTORNEY GENERAL

Provides a consumer complaint line for reporting incidents of consumer fraud or deception and investigates and prosecutes violations of Vermont's consumer laws. Issues scam alerts to inform the public of fraudulent telephone and Internet activities and mediates disputes between consumers and businesses. Automotive Consumer Assistance Program (AUTOCAP) handles complaints about vehicles purchased from a Vermont Auto Dealers Association (VADA) member.

What's Here

Fraud Prevention
Consumer Protection Agencies
Consumer Education
Utility Service Complaints
Home Improvement/Repair Complaints
General Consumer Complaints
Consumer Fraud Reporting
Cryptocurrency Complaints
Automobile Complaints
Do Not Call Registries
Identity Theft Reporting/Recovery Programs
Employment Discrimination Assistance
Identity Theft Prevention
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SAFETY EDUCATION | UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION

Provides online consumer safety education materials and resources such as videos, brochures and posters, on a variety of topics such as: carbon monoxide poisoning prevention, battery safety and home generator safety.

What's Here

Information Clearinghouses
Consumer Education
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SECURITIES DIVISION CONSUMER ASSISTANCE | VERMONT DEPARTMENT OF FINANCIAL REGULATION

Responds to Vermont investor complaints and investigates potential violations of security laws. Provides educational information about investing basics and securities laws on its website.

What's Here

Consumer Education
Financial Institutions
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BBB PROGRAMS AND SERVICES | INTERNATIONAL ASSOCIATION OF BETTER BUSINESS BUREAUS

Provides complaint resolution to the public, as well as purchase and protection tips, business and charity reviews, consumer purchase planning trends, and customer reviews. The organization also provides the BBB Military Line for retired, active, and reserve military consumers and their families. Services include consumer education, financial education, and dispute resolution.

What's Here

Consumer Protection Agencies
Consumer Education
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HOUSING COUNSELING PROGRAM | GREENPATH FINANCIAL WELLNESS

Provides home pre-purchasing counseling and foreclosure prevention counseling, reverse mortgage counseling, as well as general homebuyer education.

What's Here

Consumer Education
Reverse Mortgage Programs
Mortgage Delinquency and Default Counseling
Homeowners
Housing Counseling
Personal Financial Counseling
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LEMON LAW | VERMONT DEPARTMENT OF MOTOR VEHICLES

Provides consumers with a forum to resolve car warranty problems. Offers educational information about the law, frequently asked questions, and the process of arbitration. Consumers may file a Demand for Arbitration to request a hearing after demonstration of reasonable repair, which is usually three unsuccessful attempts or 30 cumulative calendar days out of service within the manufacturer's express written warranty.

What's Here

Arbitration
Consumer Education
Recreational Vehicle Complaints
Automobile Complaints
Automobiles
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SAFETY EDUCATION | UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION

Provides online consumer safety education materials and resources such as videos, brochures and posters, on a variety of topics such as: carbon monoxide poisoning prevention, battery safety and home generator safety.

What's Here

Public Awareness/Education
Consumer Education
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ASK CFPB | CONSUMER FINANCIAL PROTECTION BUREAU

Provides website with information and answers about a variety of financial institutions and transactions, including mortgages, money transfers, loans, debt, and credit. Consumers may submit a question online or browse popular topics to gain knowledge about personal finance. Provides a searchable directory of counselors for mortgage delinquency and default counseling.

What's Here

Financial Institutions
Consumer Education
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INSURANCE DIVISION CONSUMER ASSISTANCE | VERMONT DEPARTMENT OF FINANCIAL REGULATION

Provides information and guidance to consumers about all types of commercial insurance. Addresses questions and concerns, including the appeal of health insurance claim denials. Provides information about insurance rates and products, state insurance laws, licensed Vermont companies, and individual agents.

What's Here

Consumer Education
General Health Insurance Information/Counseling
Long Term Care Insurance Information/Counseling
Insurance Issues

BANKING DIVISION CONSUMER ASSISTANCE | VERMONT DEPARTMENT OF FINANCIAL REGULATION

Provides assistance and education to protect consumers from financial fraud, and offers help with filing complaints. Regulates state-chartered banks, credit unions, and lenders, and can answer related questions and concerns. Provides information about mortgage assistance programs, approved reverse mortgage counselors, and foreclosure filing. Also enables consumers to check to see if their lender is licensed.

What's Here

Consumer Education
Homeowners

ASK CFPB | CONSUMER FINANCIAL PROTECTION BUREAU

Provides website with information and answers about a variety of financial institutions and transactions, including mortgages, money transfers, loans, debt, and credit. Consumers may submit a question online or browse popular topics to gain knowledge about personal finance. Provides a searchable directory of counselors for mortgage delinquency and default counseling.

What's Here

Consumer Education
Homebuyers

BBB PROGRAMS AND SERVICES | INTERNATIONAL ASSOCIATION OF BETTER BUSINESS BUREAUS

Provides complaint resolution to the public, as well as purchase and protection tips, business and charity reviews, consumer purchase planning trends, and customer reviews. The organization also provides the BBB Military Line for retired, active, and reserve military consumers and their families. Services include consumer education, financial education, and dispute resolution.

What's Here

Families of Military Personnel/Veterans
Consumer Protection Agencies
Consumer Education

HOUSING EDUCATION AND COUNSELING | INCHARGE DEBT SOLUTIONS

Provides home pre-purchasing counseling and foreclosure prevention counseling, as well as general homebuyer education.

What's Here

Homebuyers
Consumer Education

CONSUMER AFFAIRS AND PUBLIC INFORMATION | VERMONT DEPARTMENT OF PUBLIC SERVICE

Provides information and assistance to help consumers self-advocate about utility issues, and provides a form for consumers to file complaints against regulated utility companies and billing or service related to unregulated broadband and wireless companies. Services may include information and education about how to address and resolve problems. Will also investigate, track, and attempt to resolve complaints by consumers against unregulated services such as broadband, wireless, cable modem, and Voice-Over Internet Protocol (VOIP).

What's Here

Utility Issues
Consumer Education